FAQ

If you have a question I hope I have an answer! Start here with some common questions, and if you don’t find what you’re looking for, contact me here.

Can I come visit you in your studio?

I have a studio in the Clay Lady Studios Co-Op and visitors are always welcome at the campus. If you’d like to stop by my workshop, shoot me an e-mail and we will arrange a time.

I want to know about upcoming events, but I’m afraid to sign up for your newsletter because I get so many junk e-mails in my inbox, is there another way to find out?

First, let me say I only send out newsletters once a month at most and never share your e-mail with anyone. I will always announce pop ups, online shop updates, and sales on my instagram which is @alexiamarcelleabegg.

Can I put your pottery in the dishwasher?

Absolutely, however, if you want to ensure the absolute longest, longest life possible for your pot, hand wash and dry, and don’t let it soak in standing water. The clay is fully vitrified from firing however some clays still maintain a minute level of porosity even after firing. Hence the not letting it soak.

Can you tell me more about pre-order items?

I make each pre-order mug to order and the process goes a little like this.

First I throw the mug shape on the pottery wheel then separately form handles. I let both dry, separately, for two to four days depending on humidity. I then shape the handles even more to give them their final curved form and let them dry a little more. I trim the base of the mug shape to give it a nice finish, and attach the handle.

Next I let the mug dry again for another 2-3 days (still dependent on fluctuating humidity!) until it is ready to begin the initial decoration. I sketch the design by hand on the clay, or in the case of the Moonrise Dream Mug I first paint the cobalt hued underglaze on and let it set for 24 hours then sketch, and begin painting or carving the design. For my other work I hand paint the design at this stage.

The mug then dries out for up to about a week before it is ready to be bisque fired.

Once it has been bisque fired I sand it, clean it with a damp sponge, and apply the final glazes.

Finally it goes into the glaze firing, cools down, gets sanded one more time, and is ready for you!

This process, depending on humidity, firing timing at the co-op, and complexity of the design can take anywhere from four to eight weeks.

I am happy to have you check in on the status, unfortunately I am unable to keep you updated throughout the process due to the admin time involved. When your item is being packed to ship you will receive a final shipping confirmation with tracking via e-mail.

Do you make custom items?

If I am sold out of something you loved, or you want a set of mugs to give as a gift let me know. I’m up for discussing what you have in mind, and I will let you know if I can work with you to make some pieces.

Do you wholesale or sell in any shops?

My textiles are sold in stores around the world, and my pottery is sold directly through me via in person shows, my website and at The Clay Lady Campus Gallery in Nashville, TN.